Here
is food for thought from virtual mentor Michael Hyatt. Personally, I do not
relate to people who swear, now imagine having someone cuss throughout their
presentation yet you paid to listen to their brilliant ideas, motivation or
jokes…I must admit there are those few words that we occasionally drop in
conversations ( like sh*t), we must be carefully that we do not use these words
formally.
HOW MUCH BUSINESS
IS YOUR PROFANITY COSTING YOU?
Michael Hyatt
says - I’ve
made huge gains in my personal and professional life from people who could make
sailors blush. But here’s the thing: I don’t always feel comfortable directing
my audience to do the same. It’s just not worth offending them. That means
great content providers are losing potential audience growth, and potential
audiences are missing some great content. So is cussing really worth it?
A
majority of people swear from time to time, but it’s recently become far more
prevalent in public. Why? One of the main reasons in the business world is
creating an edge. “Uttering a taboo word in public is a great
hierarchy-buster,” says Lee Siegel. “It also gives you an extra boost in a
society that is becoming ever more competitive.” Most speakers and bloggers I know
who use profanity do it for this reason. It’s part of their personal style,
meant to set them apart from other communicators. But like anything, there’s an
opportunity cost involved in dropping F-bombs and using blasphemy.
I
want to focus on three simple reasons cussing might be costing you more than
you think.
1. Profanity
alienates people.
Because cussing is still mostly private in our culture, when someone does it in
public it can make him seem more personable and relatable. Communicators can
use it for a quick win with audiences. But it doesn’t always work that way.
Plenty of people find swearing off-putting in public, even if they occasionally
swear themselves. So instead of creating connection, swearing creates
discomfort. This is especially true for people who see themselves as religious,
which my audience overwhelmingly does. As our society has become more secular,
we’ve let the reins go on blasphemy, but the truth is that a huge segment of
the population finds this more offensive than just about anything.
2. Profanity hurts your brand. Because swearing alienates people, it
can really dig your brand. We know this intuitively, don’t we? In one study,
CareerBuilder.com found that bosses tend to look down on employees who swear.
And sports recruiters say rough language can cost college students recruitment
opportunities. It’s no different in the world of speaking, blogging, and
podcasting. Many in the audience may not care, but many certainly will. And, as
Joel Comm said when addressing this topic, “If you are disrespectful of your
audience, the impact of your message is going to be diminished.”
3. Profanity doesn’t work. In the movie Patton the famous general is
asked about his coarse language. When he wants his men to remember something,
he says, “I give it to them loud and dirty.” There’s some truth to that.
Profanity packs a punch, but it gets less effective all the time. Cussing only
works because we slot certain words in a special class. By overusing them,
people are actually making them less potent. It’s like overusing italics,
boldface, and underlines. After a while, it’s just noise. Even if people don’t
find it offensive, it’s getting in the way of our message.
This
isn’t about being prudish, only practical. I’m not saying a person can’t cuss.
But if you’ve got something to say or sell, you should really count the cost.
Maybe your audience loves it. But maybe profanity means you’re also speaking to
a far smaller audience.
MichaelHyatt.com
